Called Keith on a Friday and had my brand new pool heater on Monday. He answered my call right away and talked me through my options. The work was done quickly on Monday. They cleaned up all around the work area and walked me through all of the instructions. His rates are reasonable and expected. Call Keith...he’s the man!
Great service, extremely knowledgeable. Was having trouble with a pool heater. Called Keith and answered a few questions. Keith arrived the next day and fixed the heater in 3 minutes! While he was here, he recommended some adjustment improvements to my pool settings. For a great, no-nonsense repair experience, I would highly recommend!
Great service, responsiveness, and quality. Keith installed my heater last year and I was 100% satisfied. Great service and communication. This year I called about servicing my pump and had the same fantastic service. Highly recommend.
Found Prologic via Google Reviews a few years ago and have never been disappointed. Keith is always fast to respond when our older model furnace goes down. Friendly, efficient and very reasonably priced. This time it was our airco and he was here in under and hour and had it humming in no time. I wouldn't go anywhere else for our HVAC needs.
I would HIGHLY RECOMMEND PROLOGIC COMFORT SOLUTIONS!! We had a gas leak in our house (scary), Keith was not only professional, but came that afternoon! Busy guy, but made time for us. VERY reasonable price too. Took his time, explained everything. HIGHLY RECOMMEND them!!!!!! Will definitely use them again!!!!!!!!!
My furnace died some point the evening of March 31. Within a few hours the house had dropped to 16 celsius.
Called Keith @6am the next morning and he came by within the hour. He showed me the (huge) cracks in the plenum and demonstrated how the furnace was unsafe. We discussed the problems with the old furnace selection/installation and Keith reviewed options to correct the issues. It was obvious he was very knowledgeable. By the next morning the new furnace was installed and the defects from the original installation had been corrected.
Keith & his crew were very professional & friendly. They did a first-class installation. The price I paid impressed several friends who had replaced their furnaces within the past year. The furnace Keith recommended works more efficiently and effectively than the old one ever did and we now no longer have any cold areas in the house.
I would heartily recommend ProLogic to anybody and will call them when my A/C finally calls it quit (hopefully not quite yet...).
Thanks to Keith, he had our air back up within 2 hours last night
Sheila and Guy
Recommend his Services
info @ Vitality Physiotherapy
Keith and his team have been servicing a few of the properties we manage in Hamilton for many years. Whenever there is an issue, Keith's our main contact and he's always been there for us. Highly recommend Keith for your Gas and HVAC needs!
11pm on a Saturday night he stayed on the phone with me walking me through possible solutions. Promised to come first thing and stayed gracious even after the furnace started working all by itself. Will be using him for regular service from now on.
When you call for HVAC work, you can go with a big company that has locations all across the country, talk to receptionists and accounts people, maybe a salesman disguised as a technician comes to your home and inspects for a quote, but they can't start work the same day.
Keith of ProLogic is the owner, he's the technician, he's the receptionist and the accounts person. Keith personally took my call at 7pm Monday and was at my door 9am Tuesday to install a new tankless hot water solution, replacing our 20 year old hot water tank when it suddenly depressurized. There were complications that came up which Keith also worked around with ease and provided me the advice I needed to make the right decisions.
Without a doubt the guy to call when you're in a pinch. A+
I contacted Keith this morning as my A/C wouldn't turn on last night. It's just after lunch, and he's already fixed it. I can't recommend ProLogic enough, they have replaced my furnace as well, and did an amazing job. 10/10!
Thanks to Keith and his team for working so hard today. Can't wait for the pool to heat up. They gave great advice, fair prices.
I'm new to Ancaster and didn't know who to call when my furnace quit and I'm glad I found Keith. Did everything he could to help lower the cost of the repair. Wouldn't use anyone else now.